FAQS

Q1: What POS terminal we provide?
We provide POS terminal for both banking and non-banking use. Such as:
mPOS, Countertop POS Terminal, Wireless 3G/GPRS/Wi-Fi/Bluetooth POS terminal, and optional with Contactless or Barcode reader
Q2: Do you provide SDK for POS solution development? 
Yes, we will provide free SDK for POS solution development.
Q3: Do you provide any training concerning POS application development or POS service? 
We provide remote technical training for POS application, onsite support can be provided on request.
Q4: Do you have online or hotline support?
Yes, online support by Email Skype and Yahoo messenger.
Q5: Do you provide spare parts for POS service?
Customer can contact our sales representation to order necessary spare parts.
Q6: How do you ship the product?
Carton with delicate boxes inside and shipping mainly by airline.
Q7: How long is your lead time?
Around 1 week for sample available and around 4-6 weeks for 500 to 5000 units.
Q8: How about your POS price?
We offer the best price with quality products. Price is negotiable for large quantity orders.
Q9: Do you provide any warranty for your products? How long is your warranty period?
Yes, we will provide warranty according to terms of sales contract.
Q10: What Programming Language your product used?
Programming Language C
Q11: What is the OS type? 
Proprietary OS
Q12: What encryption features it has?
DES, 3DES, AES, RSA, MASTER/SESSION, DUKPT, TLS/SSL
Q13: What protocols it support?
TCP/UDP, TLS/SSL, DHCP, PPP
 
For more information, get in touch with us!